1. Q: How about the quality?
A:We guarantee them for 1 year generally, but our customer used our machines for many years without problem. 
2. Q: How long is your guarantee?
A: One year (Calculated from the equipment arrives at the customer’s side). If there is any problem within guarantee period (excluding cased by human's wrong action), we will send you spare parts for free.After this period we will definitely support you when needed. You will be welcome to contact us with any problem may happen.
3. Q: How should I order? What payment method do you accept?
A: Choose the products what you like, and send inquiry to us for more details (or you can call us, chat with us by online chat software such as TradeManager, Skype; Mobile chat software such as Whatsapp,Line,Viber,Wechat,etc). After confirming all details and signing the contract, you can pay prepayment, then we produce machines after receiving prepayment. We deliver these machines by ship according to our agreement. We send the documents to you after shipment. We accept payment by T/T generally, and also accept L/C 
4.Q: How can I get to your company?
A:We are located in ZhuJi City, ZheJiang, China. You can get a flight to Yiwu International Airport. We will go to airport to pick you up. It takes around one hour from airport to our office. You may also come to our city by High Speed Railway train, we will go to train station to pick you up.
5.Do you have any instant chat tool?
David chen Mobile/wechat/whatsapp: +8613989558984 E-MAIL: david@yuanhaomachine.com             SKYPE: chenhaihuan7749 If you want to know more information about our products, welcome to contact us in any time, and welcome to our factory!